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6 Powerful Principles of Persuasion for Influential Internet Marketing

pushglobeFrank Kern, Jeff Walker, Eben Pagan, Mike Filsaime… These are all big name Internet marketers with huge audiences and million-dollar information product businesses. In fact, if you’ve been involved in the industry for even a short amount of time, you’ve likely heard of a few of those names. You might be a part of their email lists or buy some of their products. Whatever the case may be, you’ll find that these guys have one thing in common - they all make money by selling information products that promise the secrets to online riches. But is it really that easy? Where do these gurus get their “secret” tactics from?

Many of the Internet marketing courses and systems out there are very expensive - they go all the way up to $2,000 and more in some cases. While that’s a hefty price to pay, people are willing to give it a go hoping to make up the cost with the new insights that they learn. A lot of times these products do offer immense value. I’ve personally studied courses like Product Launch Formula, Mass Control, and Blog Mastermind and I came away with a lot of good actionable insights after each one of them.

The Source of All Good Internet Marketing Products

influence-cialdiniHowever, I’ve found that every lesson and teaching in the Internet marketing world is based on one foundational concept - influence. After all, marketing really comes down to influencing people to perform an action that you want them to (e.g. buying your product, subscribing to your blog, etc). But what does it take to effectively do this? Understand how influence works and you won’t need buy into the hype of every Internet marketing product out there. You’ll be able to think for yourself and devise your own strategies.

There’s a popular book called Influence: The Psychology of Persuasion by Robert Cialdini and it’s essentially the bible for all Internet marketers. It’s definitely a must read. In fact, all of the hyped up and expensive info products out there are based on this book - which by the way only costs $16. Cialdini explains that effective persuasion is accomplished with six principles: reciprocity, scarcity, liking, authority, social proof, and commitment/consistency. If you want to be successful in marketing your online business, you absolutely need to get each of these down.

In this article, I’ll explain how each of the six principles of persuasion apply to Internet marketing and provide you with some tips to immediately put them into practice. Just remember that this is by no means a Cliff notes version of the book. You still need to get the book and read it in its entirety for the full effect.

The 6 Key Principles of Powerful Persuasion

1. Reciprocity
reciprocityIt’s a give and take world - you give a little and you get some back. In any Internet business, you can’t expect to sell anything unless you provide real value to your customers. Furthermore, you can’t expect to keep loyal friends and business partners unless you put something into the relationships. I scratch your back, you scratch mine. If you want a favor, it pays to do a favor for others first.

Application: Give away value to your prospects - through your blog, newsletter, and free products (ebooks, videos, reports). Once you do this, people will appreciate the valuable content that you provide and reward you by buying your products or subscribing to your feeds.

2. Scarcity
scarcityEvery Christmas shopping season there’s a hot toy that everyone wants to buy. In fact, the scarcity factor drives rabid buyers to pay hundreds of dollars more for a fad product. Remember the Tickle Me Elmo, Furby, and Tamegachi crazes?

Scarcity is extremely powerful and significantly increases the perceived value of an object or event (e.g. rare coins and collectibles, a chance to meet a celebrity, tickets to the Super Bowl). Use it effectively in your product launches and you’re more likely to sell out.

Application: Build scarcity into your product offering and marketing. Emphasize the fact that there is limited supply and that people need to act fast in order to reap the benefits. For example, if you’re selling an information product, package it with a consulting bonus (only X spots available) and a special price for a limited time. The scarcity component will force potential customers to place more value on the offer and act fast so they don’t miss out on a great opportunity.

3. Liking
likingHere’s an obvious concept that should come to you naturally - people are most influenced by others they like and trust. Build relationships, be transparent, and connect with your audience through personal anecdotes and stories. Be personable , both online and off, and build a following.

Application: Use various outlets to show people who you are and connect with your audience. Write blog posts injected with personality and opinions, create videos introducing yourself and explaining your thoughts, and be active on social media channels like Facebook and Twitter. The more you put yourself out there, the more people will like you. The more people like you, the more influence you’ll have.

4. Authority
authorityIn order to expand your influence, you can’t just be popular, you also need to be knowledgeable and act as an expert in your field. There has to be a benefit for people to follow you - and often times that benefit is to gain knowledge and learn from your experiences.

Application: Work on becoming a top authority in your niche. Share your ideas through a blog and back up your knowledge base with solid examples and case studies. You don’t need to know everything, but you do need to know more than your target audience.

5. Social proof
social proofLike it or not, it’s in human nature for people to follow. We tend to look at what others are doing and flock towards towards what’s popular. For example, if there was a line for a restaurant that stretched 2 street blocks, many people would join in simply because of the social proof. If a lot of people are lining up to wait, the restaurant must be phenomenal, right?

Application: Highlight social proof factors in your business. If you have a high RSS feed count for your blog, prominently display it for everyone to see. If you’ve sold a million copies of a certain product, use it as a key piece in your marketing. If you get so much traffic that your server crashes, write about it and apologize for the down time. You get the idea. Sometimes it pays to brag about your accomplishments and popularity.

6. Commitment & Consistency
commitmentThere’s no such thing as an overnight success. Internet businesses take hard work and only reach a tipping point after a big commitment and consistent hard work from entrepreneurs. If you believe in your site and believe you can be the best at what you do, never give up. You’ll have a much bigger sphere of influence if you prove to your audience that you’re in it for the long haul and aren’t just out to make a quick buck. This means you need to be committed to your sites and be consistent with your efforts.

Application: Choose a niche that you have a passion for and build a business in it for the long term. Make a commitment to providing value with your sites and be consistent with your work and your marketing. For example, if you want to make money online with a blog, choose a posting frequency and stick with it, even when you think no one’s reading.

How are you using these six principles of persuasion to expand your sphere of influence online? Are you maximizing your influence to improve your Internet marketing?

Win a Free Copy of Influence

I highly recommend that everyone read Robert Cialdini’s Influence: The Psychology of Persuasion. It not only applies to building your online business, but also to other areas of your life like parenting and coaching. The book will give you a new perspective on Internet marketing with actionable tips on how you can increase your influence based on human psychology.

I’ll be giving away a free copy of the book to one lucky reader, on me. Just leave a comment on this post with your thoughts and I’ll pick a random winner on Friday (scarcity! :-) ).

Internet Marketing Blog - Make Money Online Copyright 2009 Winning the Web. All Rights Reserved.

6 Powerful Principles of Persuasion for Influential Internet Marketing

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Need Quick Mobile Site? With Unity Mobile, Be Up in Ten Minutes

I played around with setting up a Unity Mobile site last week for a review I wrote over at New Media Hub.  While the article is geared towards media publishers, I think it has some good info for anyone interested in creating a mobile website.  And as the title of this article says, I was able to create one in about ten minutes.

unitymobilelogoPriced at $99/month, Unity Mobile provides all the tools for local media companies to create a mobile site fast.  By using their templates, adding some images, text, and RSS feeds, a publisher can create and activate a mobile website in around 10 minutes.  Revenue is generated via CPM or CPC based advertising networks with 50% of the revenue going to the publisher.  While publishers cannot sell their own advertising, Unity’s system is ideal for local media who want to concentrate on delivering their content on mobile devices without worrying about finding advertisers. – Quick Mobile Site? Unity Mobile is up in ten minutes – Sarah Worsham – New Media Hub

You can try out Unity Mobile for free.  They have 30 day trials, but even without the trial, you won’t be charged until your site actually goes live.  If you happen to give Unity Mobile a try, I’d love to hear how it works for you.

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Posted in Business, mobile, Reviews Tagged: Business, mobile, Reviews

3 Easy Steps to Test and Tweak Your RSS Link Locations Using Google Analytics

rss-clickIf you’re a blogger, you know that RSS subscriptions are important. It’s one of your most effective content distribution channels - so you should be heavily advertising your feed, right? Last week, I outlined the 8 prime locations to promote your blog’s RSS feed. If you haven’t had a chance to look through the post and implement all of the suggestions, go back and do so now.

In this followup article, we’ll cover a related topic - tracking RSS subscribers on your blog through Google Analytics. Using this method, you’ll be able to set up GA to display the performance of each of your RSS feed positions. You can then test and tweak each location to maximize your subscriber count. If you’re not tracking your RSS feed links, you’re making a huge mistake. How can you effectively increase your subscriber base if you have no idea where your readers are clicking?

Setting up Google Analytics to Track RSS Feed Sign Ups

This guide will show you how to track RSS feed sign ups in Google Analytics using conversion goals and link onclick parameters. It isn’t the most accurate tracking solution because an action is recorded every time someone clicks on a feed link, NOT when they actually subscribe. Conversions will probably be slightly inflated as a result. However, the tracking method still gives you useful insights into which links are performing best relative to the others. Here’s how to set it up.

1. Create a goal in GA
If you haven’t already done so, sign up for a free account with Google Analytics.

Once you’ve set up your site for tracking, click on “Analytics Settings” in the upper left hand corner then “Edit Settings” for your site.

ga-wtw-edit

Under “Conversion Goals and Funnel”, click on “Edit” for G1 or for the next available goal.

Use the below settings. You can name your goal whatever you’d like (I used “Feed Subscriptions”).

ga-wtw-goal

Google Analytics should now be set up to track clicks on RSS links as a goal.

2. Append unique onclick parameters to RSS feed links
Next, you want to include onclick parameters to each of your RSS feed links so that the feed subscription goal is registered each time someone clicks on a link.

Below is the sample code you should use. Surround the link code with brackets (< >) and replace the feed URL with your own.

a href="http://feeds.winningtheweb.com/WinningTheWeb" rel="nofollow" onclick=”pageTracker._trackPageview(’/feed/sidebar-rss-button’);”

It’s important to note that the ‘/feed/sidebar-rss-button’ portion changes with each link. The given example is for my sidebar RSS button link. Google Analytics tracks every occurrence of ‘/feed/’ as a goal but you’re able to include a sub-directory to track performance of each individual RSS link. You can use as many unique identifiers as you’d like.

Some of the ones I use are shown below. Each of them represents a different RSS link on my blog.

  • /feed/sidebar-rss-button
  • /feed/join-subscribers-link
  • /feed/sidebar-email-form
  • /feed/post-bottom-rss-button
  • /feed/post-bottom-blurb-link
  • /feed/greet-box-rss
  • /feed/greet-box-rss-google
  • /feed/greet-box-email-google
  • /feed/greet-box-rss-facebook

To track “RSS by email” subscriptions, simply append the same onclick parameter to the form submit button (e.g. input type=”submit”).

3. Track RSS subscriptions - analyze performance
Once you confirm that everything is working properly, check back to your analytics after a while and see which RSS link positions are performing best. You can do this by clicking on “Goals” in the left sidebar of GA and navigating to the various sub-sections.

Below are the results I’ve seen here on Winning the Web over the past 2 weeks.

ga-wtw-rss-compare

Over the past 2 weeks, Winning the Web gained 43 new RSS subscribers (modest increases). Of those new sign ups, my big orange RSS button accounted for 44%. That’s a very large number - second place (sidebar email form and greet box before posts) only accounted for 14%.

Furthermore, 28% of new RSS signups came from the new WP Greet Box plugin that I installed. That’s huge considering the fact that I didn’t utilize the tool before and I’m sure I left a lot of subscribers on the table. Be sure to install WP Greet Box on your blog.

Test, Test, Test

Over the next few months, I will continue to monitor RSS signups and the performance of each link. Using this information I’ll test out different variations in copy, calls to action, feed button size and color, and link placement. In fact, my next idea is to add an arrow and “click here” text to my RSS feed button. We’ll see how that affects conversion rates.

Always test to get ahead. It’s my belief that there’s never a ceiling for this sort of thing. There’s always something you can do to improve - and tracking/testing is the first step.

Do you track your RSS link signups? What have your results looked like?  What are the link positions that work best for you?

Internet Marketing Blog - Make Money Online Copyright 2009 Winning the Web. All Rights Reserved.

3 Easy Steps to Test and Tweak Your RSS Link Locations Using Google Analytics

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Are You Keeping Your Promises?

insightslogoI wrote a guest post yesterday over at Insights Group about keeping your promises to your customers – whether they’re verbal agreements, contracts, advertising or marketing…

Sometimes doing business is a lot like being in kindergarten.  When you were 5 and the teacher promised you a story before naptime, you’d get really upset if she later told you she didn’t have time.  It didn’t matter that she let you do a bunch of other fun stuff instead of the story.  You just remember that you were looking forward to the story and you didn’t get it. - Are You Keeping Your Promises – Sarah Worsham

I think sometimes companies forget that customers view marketing and advertising claims as promises as well.  Be careful what you promise.

Posted in Business

Internet Marketing, Strategy & Technology Links – May 15, 2009

fleur120

We post links to stories about how to use the web effectively throughout the day on TwitterGoogle Reader Shared or Delicious.  Also, if you have a post or link you think is worth sharing, please let us know!

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Posted in News & Notes

EchoSign – Get Contracts Signed – Electronic Signatures Made Easy

echosignlogoGetting a contract signed by a customer is a must for many companies before they can get started on a project or ship a product.  Or maybe you use outside contractors and need to put an agreement in place before they can start work.

The contract signing process can be long and drawn out and often costs time and effort to see it all the way through.  However, it’s a necessity in the business world.  And most of us put up with the hassle because it means actually getting paid (pretty important!).  Since we’re a service company, we use contracts for all our customers and contractors.  It often can take up to a week to get a contract signed and back in our hands.

Yesterday I tried out EchoSign, which automates the entire process.  I uploaded a copy of the contract for the customer and EchoSign let me choose options such as who signed first and how it was signed (electronic signature vs. efax).  Then it emailed my client a link straight to the contract for them to review and electronically sign.  Once they signed it alerted me so I could sign.  Then it emailed us both a copy of the signed contract.  While the process took overnight to complete (because that’s when my client got around to signing it), I didn’t have to do anything other than upload the document and sign it when it came back.  Easy!

EchoSign offers a free plan which includes one user, up to 5 signatures (from you) and 5 stored documents per month.  The first paid plan starts at $14.95/mo for one user, unlimited signatures and up to 500 documents stored.  All the way up to enterprise at $299/mo for 10 users and a customized amount of signatures and documents.  They also add other features for the paid plans, such as account sharing, mobile scanning, pdf encryption, to name a few. (More info on their pricing plans)

For any company that needs contracts to do business, but spends a lot of time getting the proper signatures, EchoSign is worth a look.  After the great experience I had with the last contract, I know I’ll be using it for all our clients and contractors.

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Posted in Business, Reviews Tagged: Business, review

Internet Marketing, Strategy & Technology Links – May 14, 2009

fleur120

We post links to stories about how to use the web effectively throughout the day on TwitterGoogle Reader Shared or Delicious.  Also, if you have a post or link you think is worth sharing, please let us know!

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Posted in News & Notes

Social Media: Create a Strategy for Your Online Store

practicalecommerceOnce again I’ve written a story over on Practical eCommerce.  The article is about how to create a social media strategy for online stores (but the principles apply to all businesses).  Enjoy!

Most of us are familiar with Facebook, Twitter, Flickr and other social networking sites. There has been quite a bit of coverage on how to use them, but how should an online merchant create an overall social media strategy? – Social Media: Create a Strategy for Your Online Store – Practical eCommerce

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Posted in Business, Social Media, Social Networks

Internet Marketing, Strategy & Technology Links – May 13, 2009

fleur120

We post links to stories about how to use the web effectively throughout the day on TwitterGoogle Reader Shared or Delicious.  Also, if you have a post or link you think is worth sharing, please let us know!

Liked this post? Consider subscribing to our RSS feed or our free email updates.

Posted in News & Notes